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Privacy Policy

Effective Date: February 1, 2025

This Privacy Policy explains how PortEden ("PortEden," "we," "us," "our") collects, uses, shares, and protects personal information when you use our data firewall and security platform (collectively, the "Service"). By using the Service, you acknowledge that you have read and understood this Privacy Policy.

1. Categories of Personal Information Collected

A. Identifiers

  • Email addresses and display names
  • IP addresses
  • Account identifiers and authentication credentials

B. Security and Configuration Data

  • Firewall rules and data access policies you configure
  • Security policy definitions and enforcement settings
  • Audit logs and security event records
  • API access permissions and restrictions

C. Internet and Electronic Network Activity

  • API usage patterns and request logs
  • API interaction records (blocked, allowed, flagged requests)
  • OAuth tokens and authorization data for connected services
  • Service usage logs and activity patterns

D. Data Processed Through the Firewall

  • Content that passes through the data firewall may be temporarily inspected to enforce your security policies
  • Metadata about data access requests (source, destination, type, timestamp)
  • Threat detection signals and anomaly indicators

2. How We Use Your Information

A. Core Service Operations

  • Enforcing data access policies between APIs and your data
  • Filtering, inspecting, and controlling data flows per your configured rules
  • Generating security audit trails and compliance reports
  • Detecting threats and anomalous access patterns

B. Service Improvement

  • Error tracking and debugging
  • Performance monitoring and optimization
  • Improving threat detection and policy enforcement accuracy

C. Communication

  • Security alerts and incident notifications
  • Service announcements and updates
  • Responding to support inquiries

3. How We Share Information

  • Service providers — hosting, infrastructure, and email delivery providers operating under strict confidentiality obligations
  • Connected integrations — only as you direct through your authorized connections to third-party AI platforms and services
  • Legal requirements — when required by law, subpoena, or court order
  • Business transfers — if we merge, sell assets, or reorganize, the successor entity must honor this Privacy Policy

We do NOT sell your personal information.

4. Google API Limited-Use Disclosure

PortEden's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We access Google data solely to provide the Service's core functionality — enforcing data access policies, filtering AI agent requests, and generating security audit trails. We do not use Google data for advertising, do not sell it, and do not use it to train generalized AI models. Data is retained only as long as needed for Service operations.

5. Data Retention and Security

Retention

  • Account data is retained while your account is active
  • Audit logs and security event data are retained per your configuration or for up to 90 days by default
  • Integration tokens are removed upon disconnection
  • Data processed through the firewall is not permanently stored unless required by your audit policy

Security Measures

We use TLS encryption in transit, AES-256 encryption at rest, role-based access controls, and regular security assessments. In the event of a data breach, we will notify affected users as required by applicable law.

Security Disclaimer

Despite our efforts, no method of electronic transmission or storage is 100% secure. We cannot guarantee the absolute security of your data. You acknowledge that you provide personal information at your own risk and are responsible for maintaining your own security practices, including strong passwords and access controls.

6. Your Privacy Rights

All Users

  • Access and correction — log in to your account or email support@porteden.com
  • Data export — request a copy of your data
  • Deletion — delete your account at any time
  • Marketing opt-out — unsubscribe from marketing emails at any time

California (CCPA/CPRA) and Other U.S. State Residents

If you reside in California, Virginia, Colorado, Connecticut, Utah, Florida, Montana, Tennessee, or Texas, you have additional rights under applicable state privacy laws:

  • Know what personal information we collect, use, disclose, and sell
  • Request deletion of your personal information
  • Opt out of the sale or sharing of personal information (we do not sell)
  • Correct inaccurate personal information
  • Limit use of sensitive personal information
  • No discrimination for exercising your rights

To exercise these rights: email support@porteden.com with the subject "Privacy Request" or use your account settings.

7. Changes to This Policy

We may update this Privacy Policy as needed. Material changes will be communicated via email or in-app notification at least 30 days in advance. Continued use after the effective date constitutes acceptance.

8. Governing Law

This Privacy Policy is governed by the laws of the State of Texas, without regard to conflict of law principles. Disputes will be resolved in Travis County, Texas.

9. Contact Us

PortEden — Privacy Inquiries

Email: support@porteden.com

By using the Service, you acknowledge that you have read and understood this Privacy Policy.